Engineering Excellence at 100 Liverpool Street

Transforming 100 Liverpool Street for British Land.

Built directly above the entrance to one of the UK’s busiest train stations, 100 Liverpool Street is a technical and logistical masterpiece, becoming British Land’s flagship first net zero carbon building.

100 Liverpool Street is one of London’s most impressive projects, and the flagship of the British Land Broadgate Framework. The project required logistical precision and the highest levels of technical engineering excellence from day one. Impressively, this is now the first British Land project to be a net zero carbon building, exemplifying the dedication of all who were involved in the project.

From the outset, the brief was to demolish half of the old building whilst keeping the remaining other half intact. We then began construction of a new steel frame, added three new floors, a dramatic atrium and feature staircase, to totally transform the building. This created 520,0002 feet of new office and 80,0002 feet of retail space, including a ninth-floor roof restaurant with a panoramic view to St Pauls.

This tremendously challenging project was built over the main access to one of London’s busiest stations, which sees around 180,000 people walking through and around the site every day. It was immediately adjacent to three major transport hubs: Crossrail, Network Rail and a TFL bus station. Multiple retail outlets were retained within the station shopping mall and under the existing building coupled with numerous restaurants in the adjacent Broadgate Circle. A single disruption or incident would cause a significant impact to British Land's tenants and a loss of customer advocacy. The project team had to manage these third-party relationships and challenges with meticulous planning, whilst engaging in communications that emphasised the need for building trusting relationships throughout the project. The complexities that 100 Liverpool Street presented tested the team, and resulted in standards of technical excellence that were evident across every aspect of the project.

Project summary

    • Client: British Land
    • Sector: Commercial
    • Value: £270m
    • Size: Office 520,000 sq. feet, Retail 80,000sq. feet
    • Region: London
    • Services: McAlpine Design Group, Construction, Digital Construction
    • Completion Date: 2021

Safely working above and around one of London's busiest stations 

Liverpool Street Station and Broadgate are home to multiple businesses and restaurants, creating a vibrant seven day a week location. This generated a considerable volume of daily pedestrian traffic from both tenants and the general public and any interruptions or delays were unacceptable. To protect the retail units below from any water leakage, a comprehensive temporary waterproof structural deck was installed before demolition commenced.

As the existing structural columns passed through the Network Rail retained retail units (including the large Boots store) and the foundations were in the undercroft below, we had to adapt and strengthen the existing columns to receive the loads from the new structural frame above. This meant retaining steel stubs to the columns above the roof of these retail units to splice on the new structural steel columns and in some areas strengthening the columns within the actual retail units below. This work had to be carried out at night, after store and station closure, under the watchful eye of Network Rail to ensure the stores were ready for trading again the next day. This night working continued throughout the duration of the project as we eventually resurfaced the floor of the station entrance mall carrying out multiple pedestrian diversions in conjunction with the Network Rail Team.

Broadgate Circle is a prominent public space that adjoins 100 Liverpool Street and provides a destination indoor/outdoor eating experience with several restaurants operating throughout the day and until late evening. To maintain the visual amenity and the ambience whilst demolition and construction proceeded, we erected a 150 foot long five-storey high ‘wrap’ designed with a sunrise image on the exterior face. Due to the large surface area of the wrap acting like a sail, a substantial independent temporary structure was required, tied back to the existing building.

The design of this temporary structure, coupled with circa 350 tonnes of temporary steel bracing to support the existing building and four tower cranes, showcased McAlpine Design Group’s technical prowess in dealing with complex structural matters and logistical challenges. The wrap certainly became a focal point for the visiting public using the Broadgate Circle and maintained British Land’s brief for retaining customer advocacy for their tenants.

100 Liverpool Timelapse

Engineering excellence to re-locate the iconic Fulcrum sculpture

The Fulcrum is one of the most recognised sculptures in the city, sitting outside Liverpool Street Station. It’s a 55ft high sculpture, designed by Richard Serra, consisting of five huge sheets of Corten steel leaning against each other without any other structural connection. Part of the design brief was to provide a level connection within the mall through to the future 1 Broadgate project which involved lowering the mall by 1.5 metres and, in conjunction with the artist, the decision was taken to lower the Fulcrum to sit on a new lowered base.

After discussion with the artist and the City of London Planning Committee it was decided to lower the Fulcrum insitu to preserve the integrity of the sculpture. This not only presented an engineering challenge but also a significant logistical challenge as it was in the centre of the main pedestrian exits to the station that couldn’t be closed.

The engineering solution involved installing new piled foundations under the Fulcrum to support a new lowered structural steel support frame. Using large, inverted jacks, to temporarily support the fulcrum and its base slab, the artwork was first lifted clear of the existing supports and then incrementally lowered onto its new base. This carefully monitored process took place over a period of two days and, to ensure the artwork remained upright during the lowering process, ballast was installed around the base of the fulcrum to lower its centre of gravity. Working with these logistical and technical constraints again highlights the engineering excellence that is embedded across our people and projects.

Watch transforming London's Broadgate: 100 Liverpool Street

When I first came to Broadgate I realised that with enormous amounts of
construction going on, on several projects at the same time, the propensity
for chaos was huge.
The opportunity that McAlpine have had here is to actually be
really innovative in the things that we're doing, so it's: OK yes we
need to communicate with people, we need to engage with people, we need to work in
partnership - but how can we do that in a different way? - and I think for McAlpine,
to have us on board, we do have that kind of vision.
This is a major feat of
engineering that's going on here at 100 Liverpool Street and what
we're going to see shortly with the Fulcrum being lowered makes me very, very
proud to be part of and leading this team.
What we did was think about how
Broadgate was originally developed as a best-in-class campus in the 1980s and
really how after 30 years that needed to adapt and to change.
We're now in a position where we can lower the Fulcrum - 10mm by 10mm, on eight jacks, using hydraulics.
With all the public walking past and the risks involved... this is
something we cannot get wrong.
Broadgate was a campus that was developed in the 1980s in response to Big Bang.
It was developed on the edge of the City of London, the areas around it
hadn't quite improved to the extent they have today and the campus comprised
primarily office accommodation.
What has really happened over the last 20 years
areas like Spitalfields to the east, Shoreditch the north where the tech
sector has grown and Old Street roundabout have come up tremendously and
that's changed the context of Broadgate.
100 Liverpool Street is a scheme that
came about at the end of 2016 when UBS were moving out of this building that
they've been in for about 30 years since it was first built, into their new
headquarters at 5 Broadgate.
When we became custodians of the campus it
was all offices, and we realised that in order to keep pace with the demands of
the market we would have to be creating a much more mixed-use destination.
We normally sum-up the Broadgate vision with a single sentence which is to
"transform the Broadgate neighbourhood into a world-class, mixed-use, seven-day,
central London destination" - and it would be good if we could measure 100 Liverpool Street
against those objectives.
Beneath the building we have 90,000
square feet of new retail accommodation, of food and beverage - again expanding the
facilities here at Broadgate, meeting this pent-up demand there is here from
our customers for new facilities and feeding-off what is a tremendous
footfall of 25 million people a year alone come through this mall beneath us
from Liverpool Street Station, feeding into Broadgate and into the circle
that we see behind us now.
On top of that we're providing new office
accommodation, new flexible accommodation, meeting again the changing needs of our
customers who are in this "war for talent" - they need to have best-in-class office
space to attract people to come and work for them and 100 Liverpool Street
will absolutely provide for that.
To a company like British Land and with Sir Robert
McAlpine, the approach to big complex projects like this, sometimes
it can be a bit business-as-usual, but it's actually fiendishly complicated.
So we've got a variety of interfaces that are really, really challenging.
We're on top of the Liverpool Street Station, so we have Network Rail there as the people
who own and operate the station, we've also got TfL (Transport for London) - and TfL in two
main guises really. Firstly there's Liverpool Street Bus Station which we've had to have close
and relocate during construction and also as Crossrail - we've had to get into
the site, demolish, and get out before Crossrail started to deliver the glass box
above the station. So they were really, really challenging interfaces, not only
to set up in terms of legal agreements - of who's responsible for what - but also
making sure that you can do what you need to do, when you need to do it,
because if you miss your small window of opportunity, you can be delayed by a year, easily.
In order to achieve three large legal agreements with
Crossrail, Network Rail and Transport for London (TfL) Buses
you have to approach the teams that are working for those three providers in a very
collaborative manner. We were very lucky in that we have a very strong team of
people at British Land and with Sir Robert McAlpine who were able to prove to
those three bodies that we wanted to bring about an outcome that was in
everyone's best interests and was at all times collaborative and achieved with consensus.
That takes a great deal of commitment and above all an exceptional
set of behaviors.
In order to keep everybody informed we put up a big
question to Sir Robert McAlpine. We asked them: "How can you help us to communicate constantly?"
If you think about it you've got over a 150,000
people commuting and coming through the area - now if you're building and you're
constructing around them you're going to disrupt them, there's no two ways about
it. When we first started looking at all of the different stakeholders that we
were need to engage with and communicate with, we really looked at how we would do
that. So you had your kind of traditional methods of emailing, of newsletters,
on-site hoardings, of using hoardings as well, but then we thought actually how
can we do this and communicate with people in a way that they want to be
communicated with? So what we decided is actually the way that people are starting
communicate nowadays is through apps, so we decided to look at what we could do
to produce an app that would give people the information they need, but also
engage them with what we're doing to create a bit of excitement about the
projects that we're working on at Broadgate, starting with 100 Liverpool Street.
I am very pleased to say that in just under two years, I have not had any
serious complaints or any major concerns raised by Chief Executives or any of the
Trustees of any of the businesses that are currently working and occupying Broadgate.
That is a unique success and it was done
by Sir Robert McAlpine working on the basis of over-managing communications.
We do make things happen and that's what we've tried to do with everything from
our base construction build, right through to the way we communicate with
people, how we engage with people and also how we engage with people on site
as well - so it's that kind of, yes what can we think of that's different
and how can we make it happen - and actually doing it as well.
So the Fulcrum is a piece of art. Richard Serra, the American artist whose medium
is corten steel designed this back in the 1980s when Broadgate was first built
and for some inexplicable reason (and we've never really got to the bottom of it)
it was built at the top of a ramp, and that ramp was approximately 1.4 meters above
the concourse of the station and we wanted to have our shopping mall level
from the concourse of the station all the way through 100 Liverpool
Street and on into 1 and 2 Broadgate.
We therefore had to contemplate lowering the Fulcrum.
So we started demolition in various phases in February
this year [2018] and the last phase is a Fulcrum area.
We've had to work from the north all the way around to the station
and in August we redirected the
pedestrians through our building so that we could do the demolition around the Fulcrum.
It's been lowered on the hydraulic jacks.
So there are eight jacks - four on the East Side, four on the West Side
and there's a series 150mm stools.
So the jack stroke is 150mm and our stools are 150mm.
We're going down gradually, surveying it all the way, and then we'll take that
stool out and do another jack stroke.
It is not normal to lower 200-tonne pieces of art 1.4 meters. We required a
planning consent, we required a great deal of structural engineering, but at the end
when we have lowered the Fulcrum, we'll have a long straight level mall and it
will have the same height shopfronts from one end to the other and not as was
previously the case diminishing as you rose up the ramp.
Now that is an enormously difficult structural achievement.
We've had various design departments looking at this,
we've had a Category 3 check done on it...
we cannot afford for this to go wrong.
So at the moment it's on temporary works, so that's all braced
with raking props, various bits are still holding all of the jacks together
and the towers - the temporary towers in place once the structure is lowered,
then we'll do another load transfer onto the new steel work. Then we bolt it all
together, cast the concrete around it, link it all in and then it will
be stable, on its own, so we can take the temporary works out.
It is testament to the abilities, the skill and the determination of all those people that
have worked hard to deliver this that it has been achieved satisfactorily with
the City of London's planner's support, with the artist's support and most of all
with British Land and GIC support.
It's been a magnificent success story and one that I am immensely proud of.
It's not just putting together a building, and structure, and concrete, and
steel work and demolition - it's all the additional stuff that goes with it.
It's given us that starting point to really set the bar really high in terms of what
we are doing and really showcase how good we are and also how exciting
redevelopment and building and construction is.
One of the things that I love about property and development generally is the ability for other
people to walk past and touch and feel the thing that you've created.
I genuinely believe that in early 2020 when the scheme is finished and people
kind of come to it for the first time when it's complete they'll walk past and
they'll touch it and they'll feel it and they'll think "this is a good piece of city" and
it's going to brighten up their day - whether they work here, whether they're just
passing through or whether they're just a visitor.
I think just being able to walk through the Liverpool Street Station and see what we've achieved and
look from the outside at this fantastic building is going to be a great achievement.
My favourite thing about this project, is it's been run well, it's been
run successfully, it's on programme and it's going to be a tremendous success!

British Land's first net zero carbon building

100 Liverpool Street is the first British Land building to achieve net zero carbon, and one of only a few developments in London to have attained that accolade. This is a huge achievement, only made possibly by all parties having an aligned sustainability goal.

From the outset of the design concept, significant measures were taken to ensure that as much of the existing building was retained and reused. This resulted in approximately half of the existing building being retained.

  • 32% of the steel frame was retained and reused from the existing building, saving 3,435 tonnes of carbon.
  • 49% of the concrete foundations and concrete floor slabs were retained and reused from the existing building, including 100% of the foundations, saving 4,086 tonnes of carbon.

In instances where new materials were needed, lower carbon choices were utilised including 51% secondary aggregates (recycled waste aggregates rather than virgin) used overall in the concrete and 44% cement replacement (GGBS) in concrete mixes. The combination of these measures dramatically reduced the environmental impact, and with an additional 26,000 tonnes of carbon offset via certified schemes, this impact was reduced to zero.

100 Liverpool Street used One Click LCA and the Royal Institute of Chartered Surveyors (RICS) framework for whole life carbon to implement a process during construction that was able to quantify, track and report at practical completion the as-built embodied carbon associated with the development. Independently verified results showed an embodied carbon intensity of 395kg CO2e per m2 for stages A1-A5 and provided British Land with the data and confidence to accurately offset the carbon emissions associated with the development.

Reducing carbon is a priority and a challenge; 100 Liverpool Street demonstrates that complex construction projects can be delivered to a high standard whilst simultaneously raising the benchmark for sustainability. This is reflected in the project's final BREEAM (Building Research Environmental Assessment Method) Outstanding accreditation and pending WELL Gold rating. In addition, 100 Liverpool Street achieved a third party verified project FSC® (Forest Stewardship Council®)certification, meaning all timber used on site is responsibly sourced.

Lastly, site electricity was sourced from renewable sources, per the REGO (Renewable Energy Guarantees of Origin) products. This encompasses the range of measures and opportunities for construction projects to be socially responsible. To make this building net zero carbon, the final stage saw British Land offset the remaining residual embodied carbon, focusing on land and forest projects in Tibet and Mexico. A net zero carbon building is a true testament to the efforts of everyone involved with the project and would not have been achieved without a compete commitment to exceeding sustainability targets.

British Land Project Director, Charles Horne said:

"Sir Robert McAlpine's early engagement, technical expertise and willingness to go above and beyond requirements was crucial in the successful retention of half the existing structure, the procurement of materials with a lower embodied carbon and the reporting and delivery of an exemplar as-built embodied carbon benchmark at practical completion."

BREEAM Outstanding for 100 Liverpool Street

100 Liverpool Street achieved a remarkable Outstanding BREEAM score, with a final post-construction certification of 89.2%. This is the first British Land building to achieve a score of Outstanding, propelling 100 Liverpool Street into the top 1% of buildings in the UK. Contractually obliged to hit a minimum standard of ‘Excellent’, this benchmark was met during the design stage (84.7%). To exceed and raise this standard, showcased the capabilities of the team and their desire to constantly drive for the highest standards of excellence across all facets of construction. Included in our score, was a 100% in both the transport and water categories (40% of water demand was from recycled sources), and a 94% score in management.

British Land’s strong commitment to sustainability goals meant that from the outset, a high bar was set and embedded into the early contractual obligations. The project team had to constantly monitor and work with all parties involved in the project, to ensure that these standards were understood and implemented. Monthly sessions to assess and collect evidence, allowed for consistent and timely submittals to the BREEAM assessor. The team remained proactive by finding opportunities to gain additional credits by frequently reviewing value engineering exercises in the construction process. Additionally, the BREEAM evidence collected formed part of a WELL certification submittal, which is still under final review.

Utilising BIM to create engineering solutions

Whilst BIM was not a requirement on this project, it played a crucial role, particularly when coordinating the intricacies of the new steel frame/connection to the existing structure, glass atrium and the atrium staircase. The atrium was a key feature in the new design, spanning floor to floor. The glass and cladding were both tricky to install, requiring installation from inside the building. This meant we were unable to use cranes as we traditionally would. The space in the atrium is restricted, so BIM (Building Information Modelling) was used to map out and coordinate all the various details, positioning of panels, and just sheer number of services and works. Using BIM provided a practical and efficient way of managing all these moving parts, allowing for engineering solutions to be created for an extremely challenging element of the project. The successful application of BIM impressed British Land so much that it became a requirement in the next stage of the Broadgate Framework.

Maintaining stakeholder and community relationships

One of 100 Liverpool Street's biggest challenges was managing the relationships with all the neighbouring stakeholders, and the 180,000 people walking in and around the site each day. As a further measure to protect local businesses, 22 monitoring stations were positioned across the Broadgate Campus. The monitors pre-emptively alerted the team to any potential dust, air quality, noise and vibration limits that could cause issues. The alert, in the form of an email notification system, allowed all issues to be addressed before any problems arose, whilst giving the businesses confidence their operations would not be negatively impacted by works.

To further assist with stakeholder and community management, a first of its kind ‘Broadgate App’ was developed and implemented. Developed in partnership with British Land, the app is a multi-platform mobile application designed to allow all interested parties - including tenants, retail and leisure operators and the general public to view, explore and comment on the construction works. The app formed a natural extension to the already rigorous communications in place and provided a direct link to the project team.

The app has a range of features, including an instant notification system that informs users of any works that may affect them, plus the ability to speak to the construction team directly with any concerns or questions. The app featured a 3D map and a range of detailed information about the project and expected timelines. This represents a new standard in community relationships and allowed for the successful delivery without serious complaint of a complex project in a part of London that traditionally is one of the busiest all year round.

100 Liverpool Street

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